Refund Policy

 

All retail purchases are eligible for a refund within the first 24 hours of purchase—no questions asked. This is not applicable to wholesale orders

If there is an issue with the quality of items you have received, please email our team at support@prettyhigh.co so that we may evaluate whether you are eligible for a replacement.

In an effort to safeguard the health of our customers and our employees, we do not accept packages that have been opened.

Distributor membership fees are ineligible for refunds. Please email our team if you wish to cancel your subscription.