FAQs

 

 do you ship to my state?

We ship to 49 states within the United States, including Hawaii and Alaska, EXCLUDING SOUTH DAKOTA

International shipping not available.

Can I Cancel my order?

All orders are eligible for full cancellation and refund within the first 24 hours of purchase.

How long before i get my order?

Our current processing time, which is how long it will take for our team to prepare your order, is 24-48 hours. Your shipping time, which is how long it will take for your order to be delivered after it is processed, is 2-5 business days via USPS First Class or Priority

Can I get a refund?

If there is an issue with the quality of your items, please email our team so that we can evaluate whether you are eligible for a replacement. Otherwise, all products are ineligible for a refund after the first 24 hours of purchase.

Distributor membership fees are ineligible for refunds.

how do i check my order status?

You’ll get a shipment notification email with a tracking number as soon as your package is ready to be fulfilled and sent off to the post office. If you have further questions, send us an email at support@prettyhigh.co

can these products improve my health?

Products sold by Pretty High are not intended to diagnose, treat, cure or prevent any disease. Individual results will vary.